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Business Turnaround is a process

Mark Chambers

Onecall Hospitality Ltd are the UK’s leading consultants in business turnaround. Mark Chambers, Director, is a member of the Institute for Turnaround (IFT). Our team of business professionals operate Nationally and are in business to make your business a success.

If you own or manage a hotel, restaurant, pub or golf club, our wealth of knowledge and experience will assist you to achieve your goals. Contact us today to turnaround your hospitality business.


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Case Study

Featured work from our portfolio


  • 2014 - Merseyside - Hotel

    Case Study Added: May 21st 2014

    Loss making business in a popular tourist resort returned to profit within a 12 month period. The business strategy included refurbishment and an on-going development programme. This also combined with a refocus of market placement in terms of the accommodation, food, beverage and function offering.



  • 2014 - Lake District - Two Hotels

    Case Study Added: May 21st 2014

    Managed by Onecall Hospitality, these two loss making businesses returned to profit within a 12 month period giving options for development or sale.



  • 2014 - Durham - Hotel

    Case Study Added: May 21st 2014

    Turnaround strategy to improve room revenue with the main focus on functions, events and weddings. This has led to 92+ additional bookings this year alone which has given rise to renewed confidence between the client and the bank resulting in a formal restructure of loan facilities over an extended period.



  • 2014 - Isle of White - Hotel

    Case Study Added: May 21st 2014

    On going turnaround solutions, losses eradicated, hotel now showing a good level of return allowing consideration for a formal restructure of debt.



  • 2014 - Scotland - Hotel

    Case Study Added: May 21st 2014

    We presented a strategy to the Directors with various options. Agreement was made with the bank to introduce a long term investor with the support of debt reduction. This provided the best outcome for the bank and Directors given current market sensitivities.



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Onecall Hospitality Ltd  Clawthorpe Hall Business Centre  Clawthorpe  Burton  Lancashire  LA6 1NU
Tel: +44(0)1539 564654