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Free resources for hospitality businesses.

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Business Turnaround is a process

Mark Chambers

Onecall Hospitality Ltd are the UK’s leading consultants in business turnaround. Mark Chambers, Director, is a member of the Institute for Turnaround (IFT). Our team of business professionals operate Nationally and are in business to make your business a success.

If you own or manage a hotel, restaurant, pub or golf club, our wealth of knowledge and experience will assist you to achieve your goals. Contact us today to turnaround your hospitality business.


Case Study

Featured work from our portfolio

  • 2014 - Merseyside - Hotel

    Case Study Added: May 21st 2014

    Loss making business in a popular tourist resort returned to profit within a 12 month period. The business strategy included refurbishment and an on-going development programme. This also combined with a refocus of market placement in terms of the accommodation, food, beverage and function offering.

  • 2014 - Lake District - Two Hotels

    Case Study Added: May 21st 2014

    Managed by Onecall Hospitality, these two loss making businesses returned to profit within a 12 month period giving options for development or sale.

  • 2014 - Durham - Hotel

    Case Study Added: May 21st 2014

    Turnaround strategy to improve room revenue with the main focus on functions, events and weddings. This has led to 92+ additional bookings this year alone which has given rise to renewed confidence between the client and the bank resulting in a formal restructure of loan facilities over an extended period.

  • 2014 - Isle of White - Hotel

    Case Study Added: May 21st 2014

    On going turnaround solutions, losses eradicated, hotel now showing a good level of return allowing consideration for a formal restructure of debt.

  • 2014 - Scotland - Hotel

    Case Study Added: May 21st 2014

    We presented a strategy to the Directors with various options. Agreement was made with the bank to introduce a long term investor with the support of debt reduction. This provided the best outcome for the bank and Directors given current market sensitivities.

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