Onecall Hospitality Blog
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Catch up with latest industry changes, trends, news and all good business practices.


Blog Archive

Last week it was reported that celebrity chef Marco Pierre White is to collaborate with Manchester City’s Chef John Benson-Smith to create a menu for the football team’s new Blue Moon Café. The cafe is to open tomorrow and will target football fans who would like traditional Northern classics for reasonable prices. The menu will sho...
It is time to check your “loan” and insurance terms and conditions. For example, an insurance claim will not be valid if a current electrical certificate is not in situ. Act now to avoid unwanted claim difficulties....
Recently I have taken a liking to honey; whether it is spread on to toast, mixed in to yoghurt and porridge or used to caramelise foods such as parsnips, this sweet and natural ingredient never fails to transform foods from boring to delicious. Did you know that nearly 1 million tonnes of honey is produced every year and that honey is known to never go...
There is good news for the hospitality industry with the ‘Eating Out in the UK 2010’ report showing signs of a small increase of people dining out this year. However, the report also identifies some not so good news for those restaurants charging above average prices with a decline of people visiting restaurants that charge £10 and abo...
One of my favourite foods is fish; whether it is cooked plain and simple with a wedge of lemon, sautéed in garlic, cooked in a stew or traditionally battered, as long as it is fresh, fish never fails to make a wonderful meal. This is why I was rather shocked to see that in Manchester people had stopped eating fish and began to let the fish eat th...
I am usually fixed to the computer working on my website, but today I decided to spend the morning in the kitchen to experiment with several recipes that I will upload onto the website for you to use. I have to admit I have some fantastic ones that are perfect for any commercial kitchen or even for you to cook at home. My favourite and most successful n...
Over the last few weeks, the Onecall Hospitality website has been going through some changes. We are now back online with an improved site full of fantastic resources, tips and ideas for you and your hospitality business. Take a look around the site and be the first to access a range of free downloadable recipes and if you like what you see become a me...
According to John Fitzsimmons of lovemoney.com Travel off-season  It stands to reason that hotel rooms will cost more when everyone is on holiday. After all, there's more demand, and hotels know they can charge more. So why not go a little earlier, or later, than everyone else? A good way to judge this is to go on holiday once the kids have gone ...
Kathryn's daughter Emily, a budding journalist and food critic has been on a placement with 'Sugar' magazine in London. Here's an extract from her blog - 'pantry secrets': I began work experience at Sugar magazine on Monday so I haven’t had chance to get online! It has been a busy and daunting week but I am enjoying myself. London is a lot safer,...
Ever wondered how a 'mystery visitor' could be of benefit to your business?Feedback from mystery visitors, even bad reports should be looked at positively to focus on improving day to day service. Feedback is a useful tool:Drives salesMotivates and upholds staff moralImproves the customers experienceEvolves service delivery to meet the client base and i...
The Harris-Benedict Equation calculates a person's Basal Metabolic Rate (BMR). BMR is the amount of energy expended whilst the body is at complete rest. Here is the equation:For women, this is the US measurement system formula: 655 + (4.35 x weight in pounds) + (4.7 x height in inches) - (4.7 x age in years) = BMRFor women, this is the Metric system for...
Broccoli, cabbage, cauliflower, morel mushrooms, wild garlic, radishes, rhubarb, carrots, kale, watercress, spinach, rosemary flowers, Spring lamb and cockles. This coming Sunday lunch, put Caulifower soup on as a starter, followed by Spring Lamb. We recommend Yorkshire Puddings with all Sunday roasts. Try the following recipe to make the best Yorkshi...
A recent survey has proven that celery is the most disliked vegetable and pear the most disliked fruit. Maybe restaurant owners should bear this in mind when compiling menus....
Over the weekend I read that the chicken restaurant ‘Nando’s’ is set to open 20 more restaurants in the next year due to its success, but I can’t understand it! All the youngsters seem to rave about Nando’s, my daughter is at University in Newcastle and her friends said they like to go because it is easy, cheap and better than getting a takeaway but it...
At the weekends I love to watch Saturday morning kitchen and this Saturday it was a really good show! Australian chef Donna Hay produced a mouth-watering dish of Pancetta-baked eggs with a minted pea and feta salad and it looked amazing. Here's the recipe from the [url]http://www.bbc.co.uk/programmes/b00rt982[/url] website: Ingredients For the bak...
Do you have a recipe you would like to show people? The confidence to star in your own cookery show? Well ‘Something for the Weekend’s’ TV chef Simon River has the answer. Check out [url]www.eatthechef.com[/url], a website made by Simon that allows viewers to upload their own home- cookery videos. Even if you don’t fancy uploading your own video just ta...
I have just been reading about the ‘scores on doors’ scheme, where hospitality establishments have to display a number ranging from 0 (fail) to 5 stars representing the hygiene of their establishments. Apparently many people are criticizing the scheme including the British Hospitality Association, commenting that the scheme is difficult to understand fo...
According to VisitEngland the tourism industry is set for a boost. By 2020 the industry could be worth a whopping £147billion and create an extra 225,000 jobs. The tourism industry is currently worth £97billion, which may seem a long way off the expected £147bn mark, but research does show that with the implementation of the national tourism board’s ...
Happy St Patrick’s Day. The Chicago River is dyed green each year for the St. Patrick's Day celebration, shown here in 2008. St Patrick's Day is also known as: St Paddy's Day Patrick's Day Paddy's Day The 17th March is observed by Irish people of Irish ancestry. It’s a day to attend mass or service, parades, wearing of shamrocks, wearing green a...
After watching ‘Michelin stars- The madness of Perfection’, I have decided that the whole concept is crazy. I must admit that visiting a Michelin starred restaurant is a treat and there is no doubt that the food is perfection but the length these chefs go to, to achieve the accolade is ridiculous. Marco Pierre White commented that it was all just one bi...

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